Frequently Asked Questions
Are you a childcare facility?
No, we are not an Austin, TX childcare facility. We offer on-site babysitting services in homes, hotels, churches, and events on an on-going or occasional basis.
Where do your babysitters travel?
At this time, we offer babysitting service and nanny services to the greater Austin, TX metro area, including Buda, Dripping Springs, Elgin, Georgetown, Kyle, Lakeway, Leander, & Round Rock areas. We also offer babysitter services in Houston.
Is there a membership fee or hourly fee paid to the agency?
No, there are no membership or hourly fees paid to the babysitting agency from the client. You only pay the babysitter directly upon completion of her appointment. At that time, she will also issue a receipt for your records.
What if I don't like my babysitter?
All feedback is taken seriously. If a babysitter receives negative client evaluations she will no longer receive referrals from our agency. If you are unhappy with your babysitter, please let the agency know as soon as possible so that we can match you with another babysitter.
Can I get a copy of my babysitter’s background check & references?
Yes, with the babysitter’s permission, we will release her background check to the client. References are always available upon request.
Do you have babysitters for special needs children?
Yes, we have several babysitters with special needs experience.
What are the benefits of working with a babysitter service or nanny referral agency?
While another babysitter may offer lower rates, your schedule is dependent upon her availability to babysit for you. When dealing with an agency, we have many Austin, Texas babysitters from which to choose. Also, if you have any issues with the babysitter, we will handle the issues for you. You can also feel comfortable knowing that our babysitters are background checked, prepared for emergencies, and very experienced. Since our babysitting service has no membership fee, you have nothing to lose by giving it a try!
Can I get a full-time nanny from your agency?
While we don’t specialize in full-time nannies, we can sometimes help with a nanny placement. Let us know what you’re looking for, and we will try to help!
Can I contact my babysitter directly, or must I book through the agency?